Billing & Insurance Information

You’ll receive a bill from the facility where your exam was performed.  This is the hospital or facility charge for use of the imaging equipment, technicians, and supplies necessary to perform your test.

The bill you receive from Houston Northwest Radiology Association Association is for the radiologist who interpreted your test and provided a report to your referring physician.

For questions about a particular charge, contact:

713.426.9171 phone 
713.426.4015 fax


Customer service hours are 8 am – 5 pm, Monday through Friday

Refund requests are processed by customer service. Please call 713.426.9171 for assistance. Once it is determined that an overpayment has occurred, a refund will be issued by check or credit to the patient’s credit card. Refunds are generally issued within 30 days of the request.

Insurance Information

Our physicians participate in many of the major carriers’ managed care plans.  If you have services at one of the facilities where we practice, the group will extend the network rate for radiology services even if we don’t have a contract with your insurance plan.

If you visit an in-network facility and we are out of network on your insurance plan, we will extend discounts.

Call our billing office to inquire about our status with your insurance plan or to have an adjustment made to your account:  713.426.9171.


Accountable Health Plans PPO
Affilliated Healthcare Inc. PPO
Blue Bell Benefit Trust PPO
Blue Cross/Blue Shield of TX PPO/POS BLUE CHOICE
Beech Street PPO
Cigna Healthplan of TX PPO/HMO
Galaxy Health Network PPO
Great West PPO
HealthSmart Preferred Care, Inc. PPO
Humana PPO/HMO
IMS-Independent Medical Systems PPO
Integrated Health Plan PPO
Multiplan PPO
National Healthcare Alliance, Inc.
(CyFair Tx True Choice)
Private HealthCare Systems, Inc. (PHCS) PPO
Provider Networks of America, Inc. PPO
TenetSelect Medical Plan PPO
Texas True Choice PPO
Unicare HMO HMO
United Healthcare HMO/PPO
USA Managed Care Organization, Inc. PPO/Work Comp